Privacy Policy
A legal disclaimer
Last updated: 16 May 2026
Introduction
This Privacy Policy explains how AT Mech Services collects, uses, stores, and protects your personal information when you visit our website, contact us, or use our automotive repair and maintenance services.
We are committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).
Business Details
AT Mech Services
0429 265 344
Unit 8, 10-12 Opala Street, Regency Park SA 5010
ABN: 265 902 303 69
Information We Collect
We may collect personal information including:
Full name
Phone number
Email address
Residential or postal address
Vehicle information (make, model, registration, VIN)
Service and repair history
Payment and billing information
Communications between you and our business
How We Collect Information
We collect information when you:
Contact us through our website, phone, or email
Book a repair or service
Request a quote
Make a payment
Subscribe to updates or marketing communications
Interact with our website
How We Use Your Information
We may use your personal information to:
Provide vehicle repair and maintenance services
Process bookings and payments
Contact you regarding your vehicle or appointment
Send service reminders
Respond to enquiries
Improve our website and customer experience
Comply with legal obligations
Prevent fraud or misuse of our services
We will only use your information for purposes reasonably related to our business operations.
Marketing Communications
From time to time, we may send you:
Service reminders
Promotional offers
Business updates
You can opt out of marketing communications at any time by: Contacting us directly
Website Cookies and Analytics
Our website may use cookies and similar technologies to improve functionality and analyse website traffic. Cookies may collect information such as:
Device type
Browser type
Pages visited
Time spent on the website
General location data
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You can disable cookies through your browser settings, however some parts of the website may not function correctly.
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We may use third-party analytics services such as Google Analytics to help understand website usage.
Sharing of Information
We do not sell your personal information.
We may share your information with trusted third parties where necessary, including:
Payment processors
Website hosting providers
IT service providers
Parts suppliers and service partners
Accountants or legal advisors
Government or regulatory authorities where legally required
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Any third parties engaged by us are expected to handle your information securely and lawfully.
Data Security
We take reasonable steps to protect your personal information from:
Unauthorised access
Misuse
Loss
Disclosure
Alteration
Security measures may include:
Secure password-protected systems
Restricted staff access
Secure payment processing
Updated software and cybersecurity protections
While we take reasonable precautions, no method of online transmission or storage is completely secure.
Access and Correction
You may request access to the personal information we hold about you.
If you believe your information is inaccurate or outdated, you may request that it be corrected.
To make a request, please contact us using the details listed below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.
Retention of Information
We retain personal information only for as long as necessary to:
Provide our services
Maintain business records
Comply with legal obligations
Resolve disputes
When information is no longer required, we take reasonable steps to securely destroy or de-identify it.
Children's Privacy
Our services are not directed toward children under 16 years of age. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page with an updated revision date.
Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy or how your personal information is handled, please contact:
AT Mech Services
0429 265 344
Unit 8, 10-12 Opala Street, Regency Park SA 5010
ABN: 265 902 303 69
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).